Churchill.G.A. Peter.J.P. Marketing Creating Value for Customers - 2nd - Irwin & Mc Graw Hill Book Company Inc New York 1998 - 630p. ILL.,Cht.,Fig and Table ISBN: 0-07-236922-1 Nat. Bib. No.: 6405 Subjects--Topical Terms: Management & Public Relations Universal Decimal Class. No.: 658.8 / CHU